Cove Marquee & Party Hire (ABN 46 469 683 408) is referred to as “we” or “us”. The person making the booking is referred to as “you”. By paying a deposit you agree to these terms.

1. Quotes and bookings

Quotes are valid for 14 days. A booking is confirmed once we receive your deposit and send you a booking confirmation. All prices include GST.

2. Deposit

A deposit of 10% of the total hire price secures your date and equipment. We hold the items for you from the time the deposit is received.

3. Final payment

The balance is due by 5pm the day before delivery. We can’t deliver or set up until the balance has been paid in full.

4. If you cancel

More than 24 hours before the scheduled delivery time: your deposit is refunded in full.
Within 24 hours of the scheduled delivery time: we keep the deposit to cover the booking we held for you. Any amount paid above the deposit is refunded.

5. If we cancel or change your booking

If we can’t supply your booking, or it isn’t safe to install because of the weather, we’ll offer you another date or a full refund of everything you’ve paid.

6. Hire period

Our standard hire price covers up to 3 days, so a Friday delivery with Monday collection is charged as one standard hire. Weekly hire covers 7 days. If you ask us to collect later than booked, each extra day is charged at the standard hire rate unless we agree otherwise in writing.

7. Delivery, set-up and pack-down

Our installation crew, which may include trusted subcontractors, delivers, sets up and packs down the equipment. Set-up and pack-down are included in the hire price.
Marquee walls are included free — up to 4 per marquee.
Delivery is free within a 10-minute drive of our depot. Within 30 km it is $80 for a single 3×3 m or 3×6 m marquee and from $100 for two or more items. Other areas are quoted by suburb before you book. Delivery prices include GST.
Please make sure the site is clear, reasonably level and accessible on the day.
Tell us before the day about any underground pipes, cables or irrigation where we may need to peg. If the surface can’t be pegged, we’ll use weights.
Extra charges for stairs, long carries or out-of-hours times apply only if we’ve quoted them to you in advance.

8. Looking after the equipment

From delivery until we collect it, please:

not move, take down or re-erect marquees yourself;
not use naked flames, BBQs or heaters under or near a marquee;
not attach nails, staples or tape, or hang heavy items from the frame;
keep the equipment secure and where we set it up.

9. Wind and weather

Marquees are designed for the wind conditions specified by the manufacturer. If strong winds are forecast or occur, follow our instructions — for example, clear the marquee and call us. We may take a marquee down if it becomes unsafe. Your safety comes first.

10. Loss, damage and cleaning

You’re responsible for loss of, or damage to, the equipment while it’s in your care, including damage caused by your guests or by misuse.
You’re not responsible for fair wear and tear, damage that was already there, damage caused by us or our crew, equipment faults, or damage from events outside your control where you followed our instructions.
We photograph the equipment at delivery and collection. If anything is damaged or missing, we’ll contact you within 7 days with photos and an itemised cost.
Any charge is limited to the reasonable cost of repair, or the fair value of the item if it can’t be repaired.
A cleaning fee applies only if items are returned dirty beyond normal use — for example, wine stains or rubbish left on furniture.

11. Your consumer rights

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.

12. Privacy

See our privacy policy.

13. Contact

Cove Marquee & Party Hire
Unit 17, 256–258 Musgrave Rd, Coopers Plains QLD 4108
Phone 0494 039 518 · hello@covehire.com.au

Terms of hire