Good questions.
The things people ask us most. Anything else — just call or send a quote request.
Booking
How do I book?
Send us a quote request. When you’re happy with the quote, a 10% deposit locks in your date and equipment. The balance is due the day before delivery.
How far ahead should I book?
The sooner the better, especially for weekends. A 10% deposit holds your date.
What if my plans change?
Cancel more than 24 hours before delivery and your deposit is refunded in full. We can also move your booking to another date if it’s free.
Are you insured?
Yes — Cove carries $20 million public liability insurance.
Delivery and set-up
Do you deliver and set up?
Yes. Every hire includes delivery, set-up and pack-down by our crew. You don’t lift a thing.
Which areas do you cover?
Mainly the Gold Coast and the Sunshine Coast, plus Brisbane and anywhere in South East Queensland within about two hours’ drive. Bigger events further out are welcome — just ask.
How much is delivery?
Free within a 10-minute drive of our depot. Within 30 km it’s $80 for a single 3×3 or 3×6 marquee, and from $100 for larger orders. Further out — including most of the Gold Coast and Sunshine Coast — we quote by suburb before you book. All prices include GST. Delivery details.
Can you set up on grass, concrete or sand?
Yes. On grass we peg the marquee down; on concrete, pavers or decks we use weights. Let us know about any underground pipes or cables before the day.
Marquees and equipment
Are marquee walls extra?
No. Walls are included free with every marquee — tell us how many sides you want closed in.
Can marquees be joined together?
Yes. Our 6×6 m pavilions join side by side for bigger groups, and pop-ups can be set up in rows.
What if the weather turns?
We keep an eye on the forecast with you. If it isn’t safe to set up, we’ll move your booking or refund you in full.
Do the festoon lights need power?
Yes, they plug into a standard power point. No power on site? Add a generator.
Can I hire tables and chairs without a marquee?
Of course. Hire as little or as much as you need.
How long is a hire?
A standard hire covers up to 3 days, so Friday delivery with Monday collection counts as one hire. Weekly rates cover 7 days.
We’ve got you covered.
Tell us the date and the headcount. We’ll send back a layout and a price.